Jetwin Privacy Policy — your data is safe with us
Jetwin prioritizes the privacy of users’ personal information above all else. This policy explains what data we collect, how we use it, and how we keep it secure.
Information we collect
When registering and using jetwin services, various types of data are collected automatically or directly from you. This data is securely stored and used only to improve our services.
Account information: Name, email address, mobile number, date of birth, and residence details are collected during registration.
Identity verification data: Before withdrawals, a copy of your national ID or passport may be requested — to prevent fraud and ensure secure transactions.
Payment information: Transaction details via bKash, Nagad, or Rocket are recorded. Full account numbers are never stored.
Device and browser information: IP address, browser type, operating system, and device identity are collected automatically.
Usage data: Information about which pages were viewed, which games or betting markets were used — this data helps improve our services.
Purpose of data usage
Collected data is used only for legitimate and transparent purposes. jetwin never uses your information unnecessarily or without permission.
- For account creation, login, and identity verification.
- For deposit, withdrawal, and transaction processing.
- For customer support and issue resolution.
- To detect and prevent fraud.
- To improve platform services and provide a personalized experience.
- To send promotional messages — but only with your consent.
- To comply with legal obligations and regulatory requirements.
Cookies & tracking technologies
Jetwin uses cookies on its website. Cookies are small text files stored in your browser that make your next visit easier and more personalized.
We use three types of cookies:
- Essential cookies: These are essential to maintain login sessions and ensure security.
- Performance cookies: Helps analyze slow page loads or technical issues.
- Preferred cookies: To remember language preferences, location, and other settings.
Cookies can be disabled in your browser settings, but this may limit some site functionalities.
Data storage, security, and sharing with third parties
Jetwin stores user data encrypted on secure servers. Information is kept while the account is active and as long as legally required.
We generally do not sell or share personal information with third parties. However, limited data may be shared in the following cases:
- Payment processors (bKash, Nagad, etc.) — used only to complete transactions.
- Law enforcement agencies — upon receiving a legal order.
- Technology providers — for platform management, bound by strict confidentiality agreements.
Your data is never provided to third parties for marketing or advertising purposes.
User rights and policy changes
As a jetwin user, you have the following rights over your personal data:
- Access Rights: The right to know what information is stored about you.
- Right to make corrections: Right to request correction of incorrect or outdated information.
- Right to deletion: Right to request deletion of your data under certain conditions — however, full deletion may not be possible if legal obligations exist.
- Right to refuse promotional messages: The right to stop receiving marketing messages at any time.
Jetwin may update this privacy policy at any time. When changes occur, a new version will be posted here. We recommend checking this page regularly.
For any data-related requests or questions FAQ section See or contact us directly: [email protected]
Last updated: 2026